Refund policy

Return & Refund Policy

Due to the personal-care nature of our products and for hygiene and safety reasons, all sales are final and returns or exchanges are not accepted.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us through veeeraco.com within 3 days of delivery.

Please include:

  • Your order number
  • Clear photos of the damaged or incorrect item
  • Photos of the packaging and shipping label

All claims must be reviewed and approved. Refunds are not guaranteed and will be determined based on the information and photos provided. If approved, we may issue a refund or send a replacement at our discretion. You will not be required to return the product.

Approved refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

Cancellations

Orders cannot be canceled or changed once processing has begun. Please verify your items and shipping address before completing your purchase.

Shipping Issues

VeeÈra is not responsible for carrier delays, packages stolen after confirmed delivery, or orders delivered to an address entered incorrectly by the customer. Shipping charges are nonrefundable.

This policy does not limit any rights that cannot legally be excluded under applicable law.

For assistance, please contact us through the contact page at veeeraco.com.